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Frequently Asked Questions

Find answers to common questions about our loan products and services

Application Process

How do I apply for trade finance?

What documents do I need to provide?

How long does the approval process take?

Do I need a guarantor?

What happens if my application is declined?

Loan Terms

What loan products do you offer?

What loan tenors are available?

How does the fee structure work?

What collateral do you accept?

How will I receive my funds?

Repayment

What payment methods do you accept for repayment?

What happens if I miss a payment or become overdue?

Can I pay off my loan early?

Account Management

How do I check my loan balance?

How do I update my contact information?

How secure is my information?

Eligibility

Who can apply for trade finance?

Do you check my CRB record?

What business sectors do you finance?

Couldn't Find Your Answer?

Our customer support team is ready to help you with any questions or concerns not covered in our FAQ section.

Call Us

+256 752 265 760
Mon-Fri, 8:00 AM - 5:00 PM EAT

Email Us

support@adullam.capital
Response within 24 hours

Live Chat

Available on our website
Mon-Fri, 8:00 AM - 5:00 PM EAT

Adullam Capital

Short-term trade finance for Ugandan SMEs.

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Suite 2C Ecobank Plaza, Plot 4 Parliament Avenue, Kampala, Uganda | +256 752 265 760 | info@adullam.capital

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