Legal Disclosures
Important regulatory and compliance information for our clients
Regulatory Information
Official information about our regulatory compliance
Adullam Capital is a licensed financial services company regulated by the relevant Ugandan authorities. We are committed to maintaining the highest standards of transparency, integrity, and compliance with all applicable laws and regulations.
Regulatory Bodies
Adullam Capital is subject to oversight by the following regulatory bodies:
- Bank of Uganda (BoU)- The central bank of Uganda, responsible for overseeing and regulating the financial sector, including lending institutions.
- Uganda Microfinance Regulatory Authority (UMRA)- Regulates and supervises microfinance and lending institutions to ensure consumer protection and financial stability.
- Financial Intelligence Authority (FIA)- Monitors compliance with anti-money laundering and counter-terrorism financing regulations.
Equal Opportunity Lending Notice
Adullam Capital is an equal opportunity lender. We do not discriminate against credit applicants on the basis of race, ethnicity, religion, gender, marital status, age (provided the applicant has the capacity to enter into a binding contract), disability, or any other characteristic protected under Ugandan law. All loan applications are assessed on their individual merits based on creditworthiness and ability to repay.
We periodically undergo examinations by these regulatory authorities to ensure ongoing compliance with applicable laws and regulations. We maintain robust compliance management systems and invest in regular training and monitoring to uphold our regulatory obligations.
Regulatory Inquiries Contact
Licensing Details
Licensing information for our lending operations in Uganda
Adullam Capital is duly licensed and registered to operate as a lending institution in Uganda. Below is a summary of our current licences and registrations.
Lending License
Licensed Money Lender
Uganda Microfinance Regulatory Authority (UMRA)
Company Registration
Registered Financial Services Company
Uganda Registration Services Bureau (URSB)
Tax Registration
Registered Taxpayer
Uganda Revenue Authority (URA)
Licence Verification
To verify our licences or file a complaint, you may contact the Uganda Microfinance Regulatory Authority (UMRA) or the Bank of Uganda directly. You can also visit the UMRA offices or the Bank of Uganda at Plot 37/43 Kampala Road, Kampala.
Lending Scope
Adullam Capital operates within the scope of its licence granted by the Uganda Microfinance Regulatory Authority. Our lending activities are conducted in accordance with the Tier 4 Microfinance Institutions and Money Lenders Act 2016 and related regulations.
Privacy Policy Summary
How we collect, use, and protect your information
This is a summary of our privacy practices. For complete details, please review our full Privacy Policy.
Information We Collect
We collect various types of personal information to provide and improve our services:
- Personal Identifiers: Name, address, email, phone number, National ID number, date of birth
- Financial Information: Income, assets, debts, CRB history, account balances, payment history
- Employment Information: Employer, position, salary, employment history
- Transaction Information: Account activity, loan applications, payment records
- Technical Information: IP address, device information, browsing history on our website
How We Use Your Information
We use the information we collect for various business purposes, including:
- Processing loan applications and servicing accounts
- Verifying identity and preventing fraud
- Reporting to Credit Reference Bureaus
- Complying with legal and regulatory requirements
- Marketing our products and services (subject to your preferences)
- Improving our products, services, and website
Information Sharing Practices
| Recipients | Types of Information | Purpose | Opt-Out Available |
|---|---|---|---|
| Service Providers | Personal and Financial | Process transactions, service accounts | No |
| Financial Institutions | Transaction Information | Process payments, disburse loans | No |
| Credit Reference Bureaus | Account and Payment History | Credit reporting, identity verification | No |
| Regulatory Authorities | Various, as required | Legal and regulatory compliance | No |
Your Privacy Rights
Under the Data Protection and Privacy Act 2019 (Uganda), you have the following rights regarding your personal information:
- Right to be informed about the collection and use of your personal data
- Right to access your personal data held by us
- Right to correction of inaccurate personal data
- Right to deletion of your personal data (subject to legal obligations)
- Right to object to the processing of your personal data
- Right to lodge a complaint with the Personal Data Protection Office
Data Protection and Privacy Act 2019 Notice
Adullam Capital complies with the Data Protection and Privacy Act 2019 of Uganda. We are registered with the Personal Data Protection Office as a data controller and processor. For details on how to exercise your data protection rights, please review our full Privacy Policy or contact our Data Protection Officer.
Privacy Inquiries Contact
Compliance Statements
Our commitment to legal and ethical standards
Adullam Capital is committed to maintaining the highest standards of legal and ethical conduct in all our operations. Our comprehensive compliance framework ensures we meet or exceed all applicable requirements across the lending and financial services industry in Uganda.
Fair Lending
We are committed to fair and equitable lending practices that do not discriminate on the basis of race, ethnicity, religion, gender, marital status, age, disability, or other protected characteristics under Ugandan law.
Data Protection
We maintain robust data security measures that comply with the Data Protection and Privacy Act 2019 and other regulatory requirements to protect customer information.
Transparent Lending
We adhere to Bank of Uganda requirements for transparent lending, providing clear, accurate disclosures about loan terms, interest rates, and all associated costs.
Anti-Money Laundering
Our AML program includes customer identification (KYC), transaction monitoring, and suspicious activity reporting in compliance with the Anti-Money Laundering Act 2013 and Financial Intelligence Authority guidelines.
Consumer Protection
We are committed to preventing unfair, deceptive, or exploitative practices in all customer interactions, in line with Bank of Uganda consumer protection guidelines.
CRB Compliance
We follow all Credit Reference Bureau (CRB) regulations for credit information reporting, use, and consumer rights as mandated by Bank of Uganda.
Annual Compliance Certifications
Adullam Capital undergoes regular internal and external compliance audits to ensure ongoing adherence to all applicable laws and regulations. Our compliance programme is reviewed and updated regularly to address evolving regulatory requirements from the Bank of Uganda and UMRA.
Fair Lending Statement
Adullam Capital is committed to making credit products available to all qualified applicants without regard to race, ethnicity, religion, gender, marital status, age, disability, or any other characteristic protected under Ugandan law. Our underwriting criteria are applied consistently to all applicants, subject only to individual credit risk assessment and product eligibility parameters.
Third-Party Relationships
Information about our business partners and service providers
Adullam Capital partners with various third-party entities to facilitate our operations and provide comprehensive financial services to our customers. We carefully select our partners and ensure they maintain the same high standards of compliance, security, and customer service that we uphold.
Stanbic Bank Uganda
Stanbic Bank Uganda is our primary banking partner for loan disbursement and funds management. They are a Bank of Uganda-regulated commercial bank and part of the Standard Bank Group.
Relationship: Disbursement and Banking Partner
Mobile Money Partners
We partner with MTN Mobile Money and Airtel Money to facilitate convenient loan repayments through mobile money platforms, enabling customers to make payments from anywhere in Uganda.
Relationship: Payment Collection Partners
Credit Reference Bureau
We work with licensed Credit Reference Bureaus (including Compuscan and Metropol) to conduct credit assessments and report loan performance, as required by the Bank of Uganda.
Relationship: Credit Assessment Provider
Service Provider Management
We maintain a rigorous service provider management programme that includes:
- Comprehensive due diligence before entering into any business relationship
- Regular performance and compliance monitoring
- Contractual safeguards to protect customer information
- Periodic security and compliance assessments
Third-Party Information Sharing
When we share information with third parties to facilitate our services, we require these parties to maintain appropriate safeguards for customer information and use the information only for the specified purpose, in accordance with the Data Protection and Privacy Act 2019. For more details about how we share information with third parties, please refer to our Privacy Policy.
Equal Opportunity Lender
Adullam Capital is an Equal Opportunity Lender. We conduct our business in accordance with Ugandan law and are committed to non-discrimination. We do not discriminate on the basis of race, ethnicity, religion, gender, marital status, age (provided the applicant has the capacity to enter into a binding contract), disability, or any other characteristic protected under Ugandan law.